Should I Sign Up For An Account
Having an account opens a wealth of opportunities on the site. It lets you access your order History and more. With an account, you can start receiving exclusive offers for discounts, sales, and other promotions.
Checking My Order Status
Go to the Log-in and you will see all your info. things like: My Details, My Wishlist, Logout and My Order History. Select My Order History to see the status of your order.
What Is My Wishlist
My Favorites is simply a convenient place to store items you find interesting but don’t want to purchase just yet. Once you sign up for an account, You can start using your My Wishlist.
How To Measure Yourself
How to measure yourself
Use a flexible measuring tape or string and a ruler to measure your body.
A. Measure your Chest/Bust
Take this measurement around the fullest part of your chest/bust
take this measurement under your arms.
B. Measure your Waist
Take this measurement around your waist – keep the measuring
tape or string a bit loose.
C. Measure your Lower Waist
Take this measurement around the fullest part of your hips/Lower Waist
take this measurement at the top of your leg.
D. Measure Your Inseam
Take this measurement from a pair of pants that fit you by laying them flat and
measuring the distance between the crotch and leg opening – most pants/denim have only on inseam length.
Type Of Credit Cards
PayPal We are 100% Verified Member of PayPal
We use PayPal because it is secure and accepts payment from many credit cards. The complete transaction is handled by the PayPal secure server system. PayPal is responsible for handling the credit card and other payment details. If you have not purchased anything through PayPal before, you will be able to register with PayPal, or you may purchase by credit card without registering. This payment will show up on your statement as
|Standard Shipping Charges USA Only?|
|Note: Extra Shipping charges will apply base on the weight of the item(s) over 18LB to 400LB and will be added to the standard base shipping cost.|
When Will My Order Ship
All orders and tracking numbers will be sent by Paypal or us, you will get an e-mail with your tracking number within 2-3 days. We use either UPS or USPS to ship your orders. Orders over 2lbs ship UPS and orders under 2lbs ship USPS. Your shipping charges are based on the value of your order so you always will know what your shipping expenses are.
How Orders Are Packaged
All orders are packaged discreetly in unmarked envelopes or boxes with only our address on the mailing label.
We value your privacy and will not sell your personal information to other companies. There are times, however, when we might share some of your information with shipping, credit-card processing, and other third-party companies to improve customer service and satisfaction.
Is This Site Secure
All orders are done with Paypal, So no information will be seen from our site. Paypal Online purchases are statistically safer than using your credit card at a restaurant or department store. Technical experts state that online purchases are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
Customer Service Hours Our Customer Service Representatives are available to assist you from the hours of (Monday-Friday 10 AM To 6 PM ET) (Saturday 10 AM To 3 PM ET) (Sunday- Closed) But as always we are here to answer all your e-mails. Just send us an e-mail and we will get right back to you within 24hr.
What’s the return policy?
If you become dissatisfied with an item for any reason whatsoever during the first 7 days of ownership, then you can return the item to us for a replacement, an alternate selection or a full refund. All returns must go through the RMA process.
RMA Return Form
When returning your package/s please include:
- The packing slip
- A note telling us what the problem was
- A note stating whether you would like a refund or an exchange for another item.
Refunds/Exchange for malfunctioned items
- All items must be returned within 7 days of receipt for a refund, exchange or credit.
- Items returned without original packaging will NOT be refunded.
- Shipping charges will be refunded after we have received and verified the condition of the product for malfunction items.
- Credit card refunds will appear on your statement within 1-2 billing cycles or, in the case of online banking, should appear in your account within 10 business days.
Returning Sex Toys
- We cannot accept packages that are opened or show evident signs of use or tampering.
- Oils and lubricants may not be exchanged
- In order to receive an exchange item, please send the item back to the address shown on the return label and include a letter stating what was found wrong with the item.
- We are not responsible for shipping charges for exchange items sent back to our warehouse.
- Items returned for malfunction exchange will be shipped out via USPS at no extra charge to the customer.
We Share Your Concerns About Safeguarding Personal Information
Non-personally identifiable information.
TheUltimateSexToy.com uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in merchandising and in developing the design and layout of the Site. We also might share aggregated statistical data and other non-personally identifiable information with our current and potential business partners, and with our service providers to help them provide similar services.
Personally identifiable information
TheUltimateSexToy.com uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to get in touch with you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers. Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used solely to bill you for products and services and we make every effort to keep your information secure from theft or fraud. You may, from time to time, receive information from us regarding new features, new products and services and special offers we think you’ll find valuable. Also, while we won’t share your email address with other companies.
Terms And Conditions
The items offered for sale on and through this web site are sold as novelties and collector’s items. The Ultimate Sex Toy
makes no warrantee, expressed or implied, as to the fitness of any product to perform any task. The buyer assumes all risk of use on any of our products. Safety is the user’s responsibility.
Out Of Stock And Back Orders
Although we try our best to have all items in our catalog in stock at all times, occasionally we encounter situations where a third party cannot supply us with a particular product or materials as soon as we would like them to. In such situations, we will ship all available items to you upon receipt of your order and then we ship the back-ordered item or items as soon as possible. In the event you order an item is not in stock we will notify you by email.
18 U.S.C. Section 2257 Compliance Notice.
This site contains sexually explicit materials, adult-oriented novelties and products intended for individuals 18 years of age or older with the legal right to access such materials and products as determined by the local and national laws of the region in which you reside.
If you are not yet 18, if adult material offends you, or if you are accessing this site from any country or locale where adult material is prohibited by law or may violate your community standards, DO NOT CONTINUE!
To protect our site’s visitors from viewing sexually explicit materials, adult-oriented novelties or products without their consent, we require you to agree to the following statements before continuing.
By entering this website, you certify the following information and understand that we are relying on such certification and agreement to these terms of service for allowing entry into the site. You hereby certify under unsworn declaration of perjury the following:
• I am an adult, being at least 18/21 (depending on my local, state, and national laws regarding access to adult subject matter) years of age.
• I am familiar with the local laws and standards of my community, town, city, state or country affecting my legal right to access erotica, adult-oriented materials and novelties. I attest that the viewing, reading and/or use of sexually explicit materials, adult-oriented novelties and products does not violate those laws and/or standards and I agree not to order any product that may be considered obscene by those standards.
• I have the legal right to access adult-oriented products and The Ultimate Sex Toy has the legal right to transmit them to me. That I am requesting adult-oriented products for my own private enjoyment and will not redistribute these items or materials to anyone, and I will never share these items or materials with a minor or in ANY WAY make these items or materials available to a minor or any person who would find them personally offensive.
• I will not hold The Ultimate Sex Toy , it’s officers and employees, responsible for any claims, liability, losses, costs, damages, or expenses (including attorney’s fees) arising from my use of this website, participation in this service or the information contained therein.
• I attest that I am not a government employee or agent involved in or considering an investigation regarding The Ultimate Sex Toy , its shareholders, officers, or employees.
If after a purchase of sexually explicit materials, adult-oriented novelties or products, you determine that a product received may violate your community standards, please contact The Ultimate Sex Toy immediately for a refund and and further instructions.
All persons who appear in any visual depiction contained in this site were eighteen years of age or older at the time of the creation of such depictions
A listing of studios and Custodian of Records required by Section 2257 of Title 18 of the United States Code with respect to visual depictions of actual sexually explicit conduct is available upon entry to the website. Exceptions have been made with regard to visual depictions of actual sexually explicit conduct made before July 3, 1995, which are exempt from the requirements set forth in 18 U.S.C. 2257 and 28 C.F.R. 75.
If you do not accept any of the Terms stated here, please exit now. The Ultimate Sex Toy may, in its sole discretion, modify or revise these Terms at any time by updating this web page. You are bound by any such modification or revision and should therefore review these terms before each visit.